An Experience to Remember

Tuesday, September 17, 2019

Placing one's loved one in the complete care of another is a huge decision.  Due to the need for a thorough, yet urgent decision, we chose Cuba Manor.  From the moment of stepping into the doors, we were greeted with a warm and friendly welcome.  Their compassionate understanding and expertise in handling a challenging decision was with ease and kindness.  Every step of the way was gently guided as we traversed into the unknown.  The staff and everyone we met far exceeded our expectations.  They educated us with whatever level of detail we needed to make decisions that had seemed insurmountable.  They went over and above the job requirements, going out of their way to make sure our needs, as well as the needs of the other residents were met.  We literally saw staff running through the halls to respond to calls as quickly as possible.  Our loved one's roommate could not have been any nicer.  He kept us updated on the many activities available, watched over our loved one as a guardian, as well as informing us of anything he thought might be helpful to know.

Although it was shorter than anticipated there came a time to make an end of life decision.  We were able to move into a single room with ease and speed, respecting both our and the roommate's privacy in the midst of these delicate and precious times.  The room was comfortable and large, allowing the opportunity to spend the night if we desired.  And we did. 

They brought us food and comfort with reassurance each step of the way.  Every detail was handled with tremendous love, care and great respect.  We could not be more grateful to have chosen and entered the doors of Cuba Manor.  We wish to thank everyone who touched our lives.  Your gracious kindness shall always be remembered.

The Speroulias Family

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